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Privacy Policy

Introduction 

Modat B.V. (hereinafter referred to as "we", "us", or "our") is committed to protecting and respecting your privacy. This privacy policy (hereinafter referred to as "policy") explains how we collect, use, and disclose your personal data when you visit our website (hereinafter referred to as "website") or use our services (hereinafter referred to as "services"). Please read this policy carefully before you provide us with any personal data or use our website or services. 

What personal data do we collect? 


Personal data means any information that can be used to identify you as an individual, either directly or indirectly. We may collect and process the following personal data about you: 

  • Name, email address, phone number, and other contact details that you provide when you register for an account, subscribe to our newsletter, or contact us through our website or services. 

  • Technical data, such as your IP address, browser type, device type, operating system, and other information that is automatically collected when you access our website or services. 

  • Usage data, such as your browsing history, preferences, settings, and other information that is generated when you use our website or services. 

  • Marketing data, such as your preferences, interests, feedback, and other information that you provide when you participate in our surveys, promotions, or events. 


How do we use your personal data? 

We may use your personal data for the following purposes: 

  • To provide you with our website and services, and to manage your account and subscriptions. 

  • To communicate with you and to respond to your inquiries, requests, or complaints. 

  • To improve our website and services, and to enhance your user experience and satisfaction. 

  • To personalize our website and services, and to tailor our content, offers, and advertisements to your interests and preferences. 

  • To analyze our website and services, and to measure their performance and effectiveness. 

  • To comply with our legal obligations, and to protect our rights, property, and safety, and those of our users and third parties. 


On what legal basis do we process your personal data? 

We process your personal data on the following legal bases: 

  • Consent: We may process your personal data when you have given us your explicit and informed consent for a specific purpose, such as sending you marketing communications or using cookies on our website. You can withdraw your consent at any time by contacting us or following the instructions in our communications. 

  • Contract: We may process your personal data when it is necessary for the performance of a contract that you have entered into with us, or to take steps at your request before entering into such a contract, such as providing you with our website and services, or fulfilling your orders. 

  • Legal obligation: We may process your personal data when it is necessary for us to comply with a legal or regulatory obligation that we are subject to, such as reporting to tax authorities or cooperating with law enforcement agencies. 

  • Legitimate interest: We may process your personal data when it is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your interests or rights, such as improving our website and services, conducting market research, or preventing fraud. 


With whom do we share your personal data? 

We may share your personal data with the following parties: 

  • Service providers: We may use third-party service providers to help us operate our website and services, such as hosting, analytics, payment, email, or customer support. These service providers may have access to your personal data only to the extent necessary to perform their functions, and they are contractually obligated to protect your personal data and not to use it for any other purpose. 

  • Affiliates: We may share your personal data with our affiliates, which are entities that are under common control or ownership with us, for the purposes described in this policy. 

  • Business partners: We may share your personal data with our business partners, such as advertisers, sponsors, or collaborators, for the purposes of providing you with relevant content, offers, or services, or for conducting joint marketing activities. 

  • Other users: We may share your personal data with other users of our website or services, such as when you post a comment, review, or testimonial, or when you participate in a forum, chat, or social network. Please note that any personal data that you disclose in these public areas may be seen, collected, or used by other users, and we are not responsible for their actions or the content that they post. 

  • Other parties: We may share your personal data with other parties, such as when you consent to such sharing, or when it is required or permitted by law, such as in response to a court order, subpoena, or legal process, or to protect our rights, property, or safety, or those of our users or third parties. 


How do we protect your personal data? 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access control, and backup. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. If you have any questions about the security of your personal data, please contact us. 


How long do we retain your personal data? 

We retain your personal data for as long as it is necessary for the purposes for which it was collected, or as required or permitted by law. The retention period may vary depending on the nature and scope of the personal data and the legal obligations that apply to us. When we no longer need your personal data, we will delete it or anonymize it in a secure manner. 


What are your rights regarding your personal data? 

You have the following rights regarding your personal data, subject to applicable laws and limitations: 

  • Right of access: You have the right to request a copy of the personal data that we hold about you. 

  • Right of rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you. 

  • Right of erasure: You have the right to request that we delete any personal data that we hold about you, unless we have a legal obligation or a legitimate interest to retain it. 

  • Right of restriction: You have the right to request that we limit the processing of your personal data, for example, if you dispute its accuracy or legality. 

  • Right of portability: You have the right to request that we transfer your personal data to another controller, where technically feasible, or to provide you with a copy of your personal data in a structured, commonly used, and machine-readable format. 

  • Right of objection: You have the right to object to the processing of your personal data, for example, if you do not want to receive marketing communications from us, or if you do not agree with our legitimate interests. 

  • Right of complaint: You have the right to lodge a complaint with a supervisory authority, if you believe that we have violated your privacy rights or applicable laws. 


To exercise any of these rights, please contact us using the contact details below. We may ask you to provide proof of your identity and sufficient information to locate your personal data. We will respond to your request within a reasonable time frame, or as required by law. 


How do we use cookies and similar technologies? 

Cookies are small files that are stored on your device when you visit a website. They are used to store information about your preferences, settings, actions, and other data that can enhance your user experience and the functionality of the website. We may use cookies and similar technologies, such as web beacons, pixels, or scripts, to collect and process your personal data for the purposes described in this policy. You can manage your cookie preferences through your browser settings, or by using the cookie consent tool on our website. However, please note that some features of our website may not work properly if you disable or reject cookies. 


How do we link to other websites? 

Our website may contain links to other websites that are not operated by us. These links are provided for your convenience and reference only, and they do not imply any endorsement or affiliation with us. We are not responsible for the privacy practices or the content of these websites, and we encourage you to review their privacy policies before you provide them with any personal data. 


How do we update this policy? 

We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on our website, or by sending you an email or other notification, as required by law. The date of the last update will be indicated at the top of this policy. Your continued use of our website or services after the update will constitute your acceptance of the updated policy. 


How do you contact us? 

If you have any questions, comments, or requests regarding this policy or your personal data, please contact us using the following contact details: 

  • Address:  Wilhelmina van Pruisenweg 104, 2595 AN The Hague, the Netherlands

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